1. Fees that have been paid are not refundable. Before making payment, the candidate should read the detailed notification and ensure his or her eligibility.
2. A candidate who unintentionally makes two payments cannot receive a refund unless they notify the Red Cross in writing within seven days of the payment. Any requests made after these seven days won't be taken into consideration. In all circumstances where a refund is allowed, the return procedure will begin within three to five working days of receiving the refund request via the same payment method that was used to make the original payment. This provision only applies when a candidate for the notification makes several payments.
3. If, during the payment process, an amount is accidentally deducted that has not yet been credited to the Red Cross account, the payment gateway service provider will automatically return the amount after being alerted to the problem.